House Rules

HOUSE RULES

In the regulations below you will find the most important house rules that apply within our hotel. We ask you to respect and accept these rules.

GENERAL RULES

All instructions from hotel staff related to house rules must be followed. In the event of a fire, keep calm. Report a fire to the reception and/or hit the nearest fire alarm. In the event of a general fire alarm, leave the building immediately. In the event of a fire, do not use the lifts under any circumstances. A valid ID must be shown at check-in. You can check in from an age of 18 years. There are cameras in various places within the building. Everyone who is in our Hotel consents to making recordings. In the event of calamities and/or incidents, these recordings can be shown to third parties as supporting material. You must hand in lost and found items at the reception. Hotel Creusen is not responsible for the loss or theft of your belongings. The Management, the owner of this location and /or persons working for the Hotel cannot be held liable for any injury and/or material or immaterial damage that visitors to the location may experience. Verbal and/or physical violence will not be tolerated.

IT IS FORBIDDEN TO:

Emergency exits to be used as normal entrances and exits.

· It is not allowed to light candles in connection with fire safety. The security system is activated immediately.

Take hotel property outside the building. In case of willful damage to property of the hotel, one can be held liable for the repair and/or renewal costs. Consuming, using, trading or carrying narcotics. Using whipped cream cartridges/laughing gas in and around the hotel. When used, we will confiscate it, without return. To cause nuisance to another person, including through loud music, obnoxious behavior or noise of any kind. To smoke in the room. If we find that there is smoking in the room, we are forced to charge a cleaning fee of €200. Staying in the room with more people than the reserved number. Receiving visitors in the room without prior notification at the reception Renting the room in your name without staying in the room yourself. Using the hotel as a business address Not resident guests to use the swimming pool. We respect your privacy in all circumstances, however, we are authorized to enter your room in the event of "non-compliance with our house rules". Management of the hotel. It is not allowed to receive unregistered or other hotel guests in the room. If other guests are found in the room, you will be requested to leave the hotel immediately. The check-out time for the suite is no later than 11:00 am. After this we will check the suite. No pets are allowed in the hotel. Any damage will be deducted from a deposit. In the event of greater damage, we will send you an invoice for this. After the suite has been inspected, the deposit will be refunded to you less any repair costs. Proof of valid ID is required. Hotel Creusen has a zero-tolerance policy. This means that if our house rules are not observed, no warning will be given, but you will be requested to leave the hotel immediately. In the event of damage, loss or destruction of property of Hotel Creusen, you will not receive a warning, but this will lead to immediate removal , liability claim and/or report to the police

The management of Hotel Creusen wishes you a pleasant and safe stay.

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